Sofia Dimitriou
26 years
Open to opportunities
Athens
Hospitality & Hotels, Guest Relations Officer
Monthly salary:€ 1750 /mo
Specializations:Hospitality & Hotels, Guest Relations Officer
Employment:Full-time
Work schedule:-
Desirable travel time to work:-
Relocation:-
Total number of years of working experience (5 years and 2 months)
01/01/2021 - 01/02/20221 year and 1 month
Kolonaki Heritage Hotel
Checked in guests and handled routine requests and billing questions at the front desk of a 60-room hotel each shift.
01/09/2022 - Present4 years and 1 month
Cycladic Boutique Suites
Handle day-to-day guest requests and smooth over complaints before they reach the manager, keeping the guest-review score above 4.5 most months.
Soft skills
Talent Development
Creative Thinking
Productivity
Workshop Facilitation
Growth Mindset
About me
I work guest relations at a boutique hotel in Athens, checking guests in, handling requests and resolving complaints before they reach the manager. I speak Greek daily and use English with international guests. I keep our guest-review score above 4.5 most months. I want to move into a hotel with a bigger international clientele.
Higher education
30/06/2019
IEK Delta Hospitality AcademyVocational School, Hotel and Guest Services
Knowledge of languages
Greek - B1 — Intermediate
English - B1 — Intermediate
Citizenship, work permit
Citizenship:Greece
Driving experience
-
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